Germin8 is a Social Media Intelligence company focused on helping you understand and act in real time on the gazillions of conversations by your stakeholders.
Germin8 Social Listening is a proprietary stakeholder insights, engagement and social media listening platform that collects and analyses conversations in real time from public sources and private sources, and converts them into industry-specific actionable insights and leads.
Germin8 Social Listening
Germin8 Social Listening collects large volumes of unstructured conversations in real time using its own crawlers as well as third party APIs for social media analytics.
Trooya Social Customer Care
Trooya is a cloud-based social media contact center that enables you to respond to customers, resolve their issues and earn their goodwill.
Germin8 helps large enterprises in simplifying decision making, by making sense of tons of stakeholder conversations to generate actionable insights.
- Collects stakeholder feedback via APIs, crawlers, etc. in real time
- Analyses using Natural Language Processing algorithms
- Displays actionable insights in real time on live interactive dashboards
Germin8 Solutions
- Brand Monitoring
- Customer Management
- Campaign Analytics
- Lead Generation
- Industry & Competitive Analysis
- Category Research
- Customer Satisfaction
- Influencer Engagement
- Due Diligence