Social Media Analytics Blog

 
October 9, 2018
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Role of Social media listening in timely rescue operations

The advent of social media platforms such as Twitter and Facebook has empowered every citizen to share live updates on the situation around them during emergencies.

We have seen it happen during the Chennai floods, the downpour in Mumbai every year, and recently during the Kerala floods.

These […]

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March 21, 2017
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Trooya – Social Customer Service Reimagined

We at Germin8 are proud to announce that Trooya, our newest product, has come out of its private beta phase and is now available to all globally. In its private beta, Trooya was used extensively and exclusively by a large telco, a large private bank, logistic companies and […]

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July 16, 2015
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Social Media Marketing

6 Steps To Social Media Marketing Success: Product Launch For Startups

There has been a striking evolution of your customers in recent years and your new-born startup could be entering into a blooming, buzzing and confusing world of competition. The audience today is ‘super-connected’ and receives its information via content online. They are aware about social media […]

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July 10, 2015
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Social media Complaints

You as a brand do not deserve to be in the market!

It’s a harsh world for brands out there.

Love and belonging or hate and cynicism, is the finicky state of brand relationships today. People express a lot online and expect a reply, especially from brands. The recent string of crisis (Maggie, KFC & Haldiram) and the instant […]

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