We have found Germinait to be dependable, and quick to understand our requirement. The final output from them went beyond our brief and we were impressed by their ability to deal with thousands of open ended comments in a short time
Germin8's reports helped our executives quickly focus on the areas most important to our employees. As a result, we are much better positioned to respond to employee feedback.
A versatile technology backed by an equally versatile team sums up our experience with Explic8. A magic wand that has empowered us to provide relevant and actionable insights to all of our clients.
Explic8 is a very simple and user friendly tool to track and monitor online conversations on a real time basis. Have found this tool to be extremely useful to track our online Reputation.
Explic8 as a platform is a brilliant way of meeting all our target audience, which is widespread, dynamic and diverse, in one place. We know exactly what they're thinking and saying about our brand. Explic8 gives us an opportunity to connect with them holistically, engaging with them through one platform.
Explic8 will help a lot of organisation to connect & engage with a new set of customers who are expressing their preferences and providing feedback on company's products and services in the social media. Apart from the fact that the product has good natural langauge processing capabilities, it has rich interactive dashboards which can drill down granularly for actionable insights. I would strongly recommend Explic8 not just for reputation management, but for tracking your customers in their life cycle.
Explic8.com allows for a quick and real time extensive sweep of conversations online thus allowing for an in-depth analysis of the same. It is not just response oriented but makes well for being a planning tool to drive one's brand reputation online. In a sense. once brand conversations reach those critical numbers in India, I would very well expect Explica8 or equivalent tools to replace real world brand tracks.
Germin8 Social Metrics has helped our brands understand their social media activity with greater depth and helped improve effectiveness and efficiency of our social media activities by allowing more data-backed decisions. Germin8 themselves have been a great partner in building this tool and making it work for our diverse businesses in multiple countries.