ALL THAT YOU NEED IN A COMMAND CENTER


Germin8 social command center is a dedicated visual setup where brands can monitor & engage in social conversations.

It help brands take crucial decisions decisions based on social media intelligence.


Germin8 Command Centre

YOU NEED A COMMAND CENTER WHEN :


  • Your brand has a sizeable number of social media mentions & online chatter.

  • You brand has various lines of business

  • You want a bird's eye view of all chatter, track a complaint or a social media crisis.


HOW DOES A COMMAND CENTER HELP?


  • Effectively manage a crisis by identifying potential viral posts and influencer escalations on time.

  • Identify internet trends in real time to leverage them for running successful marketing campaigns.

  • Achieve better ROI for your digital initiatives by making better media buying on time.

KEY FEATURES


  • The ability to change the view modes to suit the situation at hand. For instance, change to a BAU mode, crisis mode or campaign mode.

  • Detailed competition tracking across mentions, content engagement and response turnaround times to identify the customer centricity of each brand.

  • Customer segmentation in real time to help your brand create brand advocates and leverage them for gaining better brand goodwill.

  • In depth demographic analysis, showing you which trends are originating from cities and states across India.