ALL THAT YOU NEED IN A COMMAND CENTER
Germin8 social command center is a dedicated visual setup where brands can monitor & engage in social conversations.
It help brands take crucial decisions decisions based on social media intelligence.
YOU NEED A COMMAND CENTER WHEN :
- Your brand has a sizeable number of social media mentions & online chatter.
- You brand has various lines of business
- You want a bird's eye view of all chatter, track a complaint or a social media crisis.
HOW DOES A COMMAND CENTER HELP?
- Effectively manage a crisis by identifying potential viral posts and influencer escalations on time.
- Identify internet trends in real time to leverage them for running successful marketing campaigns.
- Achieve better ROI for your digital initiatives by making better media buying on time.
- The ability to change the view modes to suit the situation at hand. For instance, change to a BAU mode, crisis mode or campaign mode.
- Detailed competition tracking across mentions, content engagement and response turnaround times to identify the customer centricity of each brand.
- Customer segmentation in real time to help your brand create brand advocates and leverage them for gaining better brand goodwill.
- In depth demographic analysis, showing you which trends are originating from cities and states across India.