- contact@germin8.com
- Mumbai, Maharashtra 400063
Your brand’s reputation is hard-earned.
We protect it from a hard knock.
Schedule a consultation
The proof of the pudding is in the eating! Reach out to us for a consultation to understand your brand’s ORM needs.
We make Online Reputation Management truly work for you
Trust the swiftness of our proprietary tools to detect potential threats and alert you much before you hear about it from elsewhere.
Trust our team’s expertise to advise you about the right response, and offer you data-led recommendations on evading a crisis or mitigating one.
Trust our team’s expertise to advise you about the right response, and offer you data-led recommendations on evading a crisis or mitigating one.
Early detection of threats
We mitigate risks with speed, attention, and expertise.
Comprehensive digital coverage
A vast index of digital sites coupled with the ability to add new sites in minutes to augment the coverage.
Actionable insights
Our granular reports give you data-led insights with recommended actions.
Timely response
We help you address your customers end-to-end, from response to resolution, in a speedy manner
Social media customer care
We attend to every online customer query within 10 minutes, prioritizing based on influence and urgency.
Early detection of threats
We mitigate risks with speed, attention, and expertise.
Comprehensive digital coverage
A vast index of digital sites coupled with the ability add new sites in minutes to augment the coverage.
Actionable insights
Our granular reports give you data-led insights with recommended actions.
Timely response
We help you address your customers end-to-end: from response to resolution in a speedy manner.
Social media customer care
We attend to every online customer query within 10 minutes, prioritizing based on influence and urgency.
Allow us to evaluate your brand’s ORM needs.
60 Minutes
Average turn-around-time for us to respond to customers on social media
0 + Years
Many long term customers with relationships lasting over 4 yrs
0
Managed over 100 crises across 15 sectors
0
Listening to over 100,000 mentions a day for some brands
Trooya
- Cloud-based social media customer care center that responds to stakeholders in real time
- Identifies and responds to social media influencers early and de-escalates issues to help prevent crisis
Learn more about how to avert a potential crisis.
Trooya
- Cloud-based social media customer care center that responds to stakeholders in real time
- Identifies and responds to social media influencers early and de-escalates issues to help prevent crisis
Learn more about how to avert a potential crisis.
Case Studies
How Germin8 was able to improve positive sentiment for a client by 18% during demonetization
During demonetization, banks and other financial institutions were facing flak, but not this private sector lender, with Germin8 by its side...
Learn how Germin8 averted a major reputation debacle for an FMCG giant
Alleged rumors would have ruined an FMCG leader's reputation and impacted sales, if not for Germin8...
How Germin8's round-the-clock social analytics helped a conglomerate respond to a crisis effectively
Social media was abuzz with a rift in the conglomerate's leadership team. Germin8 stepped in to offer insight-led social listening services...
Germin8 Social Listening
Opt for an accurate ORM diagnosis for your brand.
Germin8 Social Listening
Opt for an accurate ORM diagnosis for your brand.