New Jargon In CX Town, AI Agent!
In this blog, we explore the difference between a chatbot and an AI Agent, and why business need the latter.
Read More →In this blog, we explore the difference between a chatbot and an AI Agent, and why business need the latter.
Read More →
Customers crave human touch in customer experience, and how AI feeds the need at scale. AI entered the customer […]
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The 21st Century is upon us and there was a pretence revolving around bots taking over the world. This […]
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Connected consumers expect brands to respond to queries in an agile manner, with greater emphasis on quicker resolution. Close to 40% […]
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