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Category: Customer Experience

How to Recapture Dissatisfied Customers?

February 17, 2023
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 |  Customer Experience

No matter how great your products or services are, some customers are bound to run into problems. But by […]

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The Attention Economy in 2023: How Brands Can Stand Out Among the Noise

February 3, 2023
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 |  Customer Experience

In today’s digital world, audiences are constantly bombarded with an overwhelming amount of information and advertisements. With so much […]

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How ORM Can Help Your Business Navigate a Market Downturn

November 7, 2022
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 |  Customer Experience

When times are tough, businesses frequently seek out ways to cut back on unnecessary expenses and regrettably, marketing is […]

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How to Enhance Customer Experience on Social Media?

October 21, 2022
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 |  Customer Experience

One of the most difficult challenges for marketers today is bridging the expectation gap, which is the gap between […]

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Top 5 Common Online Customer Concerns and How to Spot Them

October 13, 2022
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 |  Customer Experience

It’s crucial to be aware of the most typical customer service complaints in order to minimize customer attrition and […]

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Using The Human Factor To Drive Customer Growth

September 29, 2022
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 |  Customer Experience

It’s simple to overlook the fact that customers are actual individuals. People naturally gravitate toward experiences, things, and relationships […]

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5 Ways To Build Customer Trust & Loyalty

May 13, 2022
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 |  Customer Experience

Introduction The benefits of establishing and retaining client trust are enormous. It only takes a few additional seconds to […]

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5 Reasons Why Usage of Regional Language Can Help You Connect Better With Your Customers

March 31, 2022
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 |  Customer Experience

Despite the fact that English is now the most often utilised language for internet commerce, regional language material is […]

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Social Listening Enhanced Customer Experience - Germin8

How Has Social Listening Enhanced Customer Experience on Social Media

December 25, 2021
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 |  Customer Experience

Introduction The practice of monitoring social media channels for mentions of a brand, competitor, product, service, or keyword is […]

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Communicating With Consumers in Regional Language

May 10, 2021
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 |  Customer Experience

India is a culturally diverse country with over 120 different languages being spoken here. It is estimated that over […]

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