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Tag: New Social Media Customer Care Tool

10 Activities You Can Look at to Enhance Your Community Management Process

February 28, 2022
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 |  Community Management

What is an Online Community? An online community is a collection of individuals who communicate with one another over […]

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Social Media Intelligence 101

Social Media Intelligence 101: What is it and Why You Need it

July 13, 2021
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 |  Social Media Intelligence

Social media intelligence as a term was first used by David Omand, Jamie Bartlett, and Carl Miller in a 2012 paper for […]

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Why Having a Google My Business Account Is a Mantra for Success

June 8, 2021
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 |  Digital Marketing

While a Google My Business (GMB) account is primarily a free business listing, one can get a host of […]

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