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Category: Category: Online Reputation Management

Why-Catbots-Are-Smarter-Than-Humans

Why Chatbots Are Smarter Than Humans?

March 29, 2021
 |  No Comments
 |  Blog, Natural Language Processing, Online Reputation Management, Trooya

The 21st Century is upon us and there was a pretence revolving around bots taking over the world. This […]

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Importance-Of-Omni-Channel-Reputation-Management

Importance of omni-channel reputation management

March 8, 2021
 |  1 Comment
 |  Blog, Online Reputation Management, Social Media Analytics, Social Media Listening

Brands leveraging omni-channel reputation management initiatives can optimize their approach by focusing on the right channels and mediums. Additionally, […]

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Why-Lower-TAT-is-important-for-any-brands

Why lower Turnaround Time is important for any Brand

March 5, 2021
 |  No Comments
 |  Blog, Online Reputation Management, Trooya

Connected consumers expect brands to respond to queries in an agile manner, with greater emphasis on quicker resolution. Close to 40% […]

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How-To-Turn-Your-Customers-Into-Brand-Ambassadors

How to turn your customers into brand ambassadors

February 26, 2021
 |  No Comments
 |  Blog, Brand Perception, Online Reputation Management

Your customers are your voice! Learn how to make your customers into your brand ambassadors. Click here to know more!

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5-Trends-To-Watch-out-for-in-2021-for-orm

5 trends to watch out for in 2021 for ORM

February 19, 2021
 |  No Comments
 |  Blog, Online Reputation Management, Social Media Analytics, Social Media Listening

Online reputation management is an essential component of brand management and ensuring that customers are engaged positively with across […]

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online reputation management

Fake news and ORM in the times of COVID-19

April 30, 2020
 |  No Comments
 |  Blog, Online Reputation Management, Social Media Listening

Manage your online reputation during covid-19. Fake News contributes to a considerable loss of reputation, couple that with social media.

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online reputation during covid19

No room for error: How to manage brand reputation during Covid-19

April 24, 2020
 |  No Comments
 |  Blog, Brand Perception, Online Reputation Management, Social Media Listening

Online Reputation Management during Covid-19 is a state where a brand cant afford to make mistakes. Brands must leverage the online channels to the fullest

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listening

Why Listening to Your Customers is a Best Practice

April 13, 2020
 |  No Comments
 |  Online Reputation Management, Social Media Listening

Listening to customers on social media is a vital skill. By listening to clients, you retain the finger on the pulse of your business.

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Social Media Listening

Social Media Listening: Why brands should use it before, during and after a crisis

April 6, 2020
 |  No Comments
 |  Blog, Brand Perception, Online Reputation Management, Social Media Analytics, Social Media Listening

Social media listening is an important part of stopping a crisis in its tracks. Understand why a brand should use it before during and post crisis

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Online Consumer Kingdom: Species brands need to be aware of

September 16, 2014
 |  No Comments
 |  Blog, Brand Perception, Digital Marketing, Online Reputation Management, Social Media Listening

In today’s socially advanced age, all brands are striving hard to engage with their stakeholders. Therefore, it becomes highly important to […]

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