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Tag: Customer Engegement

Comments section – the new space for brand engagement

June 21, 2024
 |  No Comments
 |  Customer Experience, Social Media Analytics, Social Media Listening, Social Media Reputation

Comments section of social media posts has become the new hotbed for brand presence. Do you scroll through social media […]

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7 Common ORM Myths Debunked: Separating Fact from Fiction

March 31, 2023
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 |  Brand Perception, Brand Reputation, Online Brand Reputation Monitoring

As businesses continue to embrace the digital age, they are recognizing the importance of online reputation management (ORM) as […]

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How ORM Can Help Your Business Navigate a Market Downturn

November 7, 2022
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 |  Customer Experience

When times are tough, businesses frequently seek out ways to cut back on unnecessary expenses and regrettably, marketing is […]

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How to Enhance Customer Experience on Social Media?

October 21, 2022
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 |  Customer Experience

One of the most difficult challenges for marketers today is bridging the expectation gap, which is the gap between […]

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Get the Results You Need by Designing Smart Customer Satisfaction Surveys

July 18, 2022
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 |  Customer Feedback

What does a customer satisfaction survey mean? Customer satisfaction surveys are designed to determine how your consumers feel about […]

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How to Optimize Your Business For Effective User Onboarding Techniques

July 11, 2022
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 |  Digital Marketing

An engaging user onboarding experience is the first step in establishing a long-term connection with customers. It allows your […]

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5 Reasons Why Usage of Regional Language Can Help You Connect Better With Your Customers

March 31, 2022
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 |  Customer Experience

Despite the fact that English is now the most often utilised language for internet commerce, regional language material is […]

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Social Listening Enhanced Customer Experience - Germin8

How Has Social Listening Enhanced Customer Experience on Social Media

December 25, 2021
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 |  Customer Experience

Introduction The practice of monitoring social media channels for mentions of a brand, competitor, product, service, or keyword is […]

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How to Use Social Media Listening to Build Thought Leadership

June 15, 2021
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 |  Thought Leadership

Today, success on social media is linked to the overall success of a business and so marketers need to […]

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Communicating With Consumers in Regional Language

May 10, 2021
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 |  Customer Experience

India is a culturally diverse country with over 120 different languages being spoken here. It is estimated that over […]

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