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Tag: Customer Engegement

7 Common ORM Myths Debunked: Separating Fact from Fiction

March 31, 2023
 |  No Comments
 |  Brand Perception, Brand Reputation, Online Brand Reputation Monitoring

As businesses continue to embrace the digital age, they are recognizing the importance of online reputation management (ORM) as […]

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How ORM Can Help Your Business Navigate a Market Downturn

November 7, 2022
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 |  Customer Experience

When times are tough, businesses frequently seek out ways to cut back on unnecessary expenses and regrettably, marketing is […]

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How to Enhance Customer Experience on Social Media?

October 21, 2022
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 |  Customer Experience

One of the most difficult challenges for marketers today is bridging the expectation gap, which is the gap between […]

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Get the Results You Need by Designing Smart Customer Satisfaction Surveys

July 18, 2022
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 |  Customer Feedback

What does a customer satisfaction survey mean? Customer satisfaction surveys are designed to determine how your consumers feel about […]

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How to Optimize Your Business For Effective User Onboarding Techniques

July 11, 2022
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 |  Digital Marketing

An engaging user onboarding experience is the first step in establishing a long-term connection with customers. It allows your […]

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5 Reasons Why Usage of Regional Language Can Help You Connect Better With Your Customers

March 31, 2022
 |  No Comments
 |  Customer Experience

Despite the fact that English is now the most often utilised language for internet commerce, regional language material is […]

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Social Listening Enhanced Customer Experience - Germin8

How Has Social Listening Enhanced Customer Experience on Social Media

December 25, 2021
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 |  Customer Experience

Introduction The practice of monitoring social media channels for mentions of a brand, competitor, product, service, or keyword is […]

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How to Use Social Media Listening to Build Thought Leadership

June 15, 2021
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 |  Thought Leadership

Today, success on social media is linked to the overall success of a business and so marketers need to […]

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Communicating With Consumers in Regional Language

May 10, 2021
 |  No Comments
 |  Customer Experience

India is a culturally diverse country with over 120 different languages being spoken here. It is estimated that over […]

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why-micro-influencer-marketing-is-profitable-for-brands

Why Micro-Influencer Marketing can be profitable for a brand

April 10, 2021
 |  1 Comment
 |  Digital Marketing

A whopping 3.96 billion people use Social Media Worldwide, and this number is increasing daily. It has become imperative […]

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  • The Importance of ORM in Healthcare: Why Your Reputation Matters
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