How to Enhance Customer Experience on Social Media?
One of the most difficult challenges for marketers today is bridging the expectation gap, which is the gap between […]
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Top 5 Common Online Customer Concerns and How to Spot Them
It’s crucial to be aware of the most typical customer service complaints in order to minimize customer attrition and […]
Read More →How Should a Fintech Company Optimize its Social Listening Strategy During a Crisis?
India is currently among the fastest-growing Fintech markets in the world, and it is expected to become a USD 84 […]
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How television channels leverage social media listening for improving their programming
Social media engagement is the new mantra for broadcasting companies Broadcasters play an essential role in reaching out to […]
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