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Tag: social media intelligence

Social Media Intelligence 101

Social Media Intelligence 101: What is it and Why You Need it

July 13, 2021
 |  No Comments
 |  Social Media Analytics, Social Media Intelligence, Social Media Listening

Social media intelligence as a term was first used by David Omand, Jamie Bartlett, and Carl Miller in a 2012 paper for […]

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Why-Catbots-Are-Smarter-Than-Humans

Why Chatbots Are Smarter Than Humans?

March 29, 2021
 |  No Comments
 |  Blog, Natural Language Processing, Online Reputation Management, Trooya

The 21st Century is upon us and there was a pretence revolving around bots taking over the world. This […]

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Importance-Of-Omni-Channel-Reputation-Management

Importance of omni-channel reputation management

March 8, 2021
 |  1 Comment
 |  Blog, Online Reputation Management, Social Media Analytics, Social Media Listening

Brands leveraging omni-channel reputation management initiatives can optimize their approach by focusing on the right channels and mediums. Additionally, […]

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5-Trends-To-Watch-out-for-in-2021-for-orm

5 trends to watch out for in 2021 for ORM

February 19, 2021
 |  No Comments
 |  Blog, Online Reputation Management, Social Media Analytics, Social Media Listening

Online reputation management is an essential component of brand management and ensuring that customers are engaged positively with across […]

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listening

Why Listening to Your Customers is a Best Practice

April 13, 2020
 |  No Comments
 |  Online Reputation Management, Social Media Listening

Listening to customers on social media is a vital skill. By listening to clients, you retain the finger on the pulse of your business.

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social media listening

Social Media Listening For Content Ideas

January 7, 2020
 |  No Comments
 |  Digital Marketing, Social Media Listening

Social Media Listening helps you come up with more content ideas that can better help you better connect with your TG by understanding their sentiments

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Role of Social media listening in timely rescue operations

October 9, 2018
 |  No Comments
 |  Case Studies

The advent of social media platforms such as Twitter and Facebook has empowered every citizen to share live updates […]

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Why Social Media Listening Matters

June 18, 2014
 |  No Comments
 |  Social Media Listening

In the blink of an eye, social media has expanded stupendously. The days without Facebook, Twitter and Instagram seem […]

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7 Reasons why Banking & Financial Sector can’t miss out on Social Media Listening

May 29, 2014
 |  No Comments
 |  Blog, Social Media Listening

The Banking, Financial Services and Insurance sector might have caught the social media fever relatively late but it managed […]

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Can social media buzz predict box office success ? – Social Media Analysis on #ShaadiKeSideEffects

March 14, 2014
 |  No Comments
 |  Case Studies, Movie, Social Media Analytics, Social Media Listening

In the era when collections of a 100 crores is fast becoming a benchmark for success, we tried to […]

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