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Tag: Social Media Listening

How to turn detractors to promoters

5 Ways for B2C Companies to Turn Their Social Media Detractors into Promoters

August 20, 2021
 |  No Comments
 |  Brand Advocates

Do you read reviews on social media and other sites before trying out a new product or brand? You […]

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why listening to your customers is important

Listen to Your Customers to Understand and Not React

July 29, 2021
 |  1 Comment
 |  Social Media Listening

Stephen R. Covey, in his best-selling book The 7 Habits of Highly Effective People, said that one should “seek first to […]

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5 ways to leverage your B2C brand using social media listening Blog Banner

5 Ways To Grow Your B2C Brand Using Social Media Listening

July 20, 2021
 |  No Comments
 |  Social Media Listening

Organizations today have adapted their marketing strategies to suit the age of social media. Now, while a strong online […]

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Blog Banner 5 ways to leverage social media listening for b2b brands

5 Incredible Ways In Which Social Media Listening Can Help Your B2B Business

June 29, 2021
 |  No Comments
 |  Social Media Listening

B2B means the business-to-business model, which refers to companies that make and sell products or services to other companies […]

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Light Bulb depicting the thought a leader has

How to Use Social Media Listening to Build Thought Leadership

June 15, 2021
 |  No Comments
 |  Thought Leadership

Today, success on social media is linked to the overall success of a business and so marketers need to […]

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4 reasons why communicating with consumers in regional language is important in 2021

Communicating With Consumers in Regional Language

May 10, 2021
 |  No Comments
 |  Customer Experience

India is a culturally diverse country with over 120 different languages being spoken here. It is estimated that over […]

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Why-Lower-TAT-is-important-for-any-brands

Why lower Turnaround Time is important for any Brand

March 5, 2021
 |  No Comments
 |  Chatbots

Connected consumers expect brands to respond to queries in an agile manner, with greater emphasis on quicker resolution. Close to 40% […]

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online reputation management

Fake news and ORM in the times of COVID-19

April 30, 2020
 |  No Comments
 |  Blog, Online Reputation Management, Social Media Listening

Manage your online reputation during covid-19. Fake News contributes to a considerable loss of reputation, couple that with social media.

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online reputation during covid19

No room for error: How to manage brand reputation during Covid-19

April 24, 2020
 |  No Comments
 |  Blog, Brand Perception, Online Reputation Management, Social Media Listening

Online Reputation Management during Covid-19 is a state where a brand cant afford to make mistakes. Brands must leverage the online channels to the fullest

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Social Media Listening

Social Media Listening: Why brands should use it before, during and after a crisis

April 6, 2020
 |  No Comments
 |  Blog, Brand Perception, Online Reputation Management, Social Media Analytics, Social Media Listening

Social media listening is an important part of stopping a crisis in its tracks. Understand why a brand should use it before during and post crisis

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