Top 5 Common Online Customer Concerns and How to Spot Them
It’s crucial to be aware of the most typical customer service complaints in order to minimize customer attrition and […]
Read More →It’s crucial to be aware of the most typical customer service complaints in order to minimize customer attrition and […]
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Building a successful business nearly always entails successfully promoting your product, service, or company. Too many businesses either underinvest […]
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The single most crucial investment a company can make is to increase client advocacy, which includes creating incentive programmes […]
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Businesses no longer have total control over public information about their brand. People can connect with your brand in […]
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Organizations today have adapted their marketing strategies to suit the age of social media. Now, while a strong online […]
Read More →Consider two scenarios when you are about to make a purchase – first, you see an ad about a […]
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Brands leveraging omni-channel reputation management initiatives can optimize their approach by focusing on the right channels and mediums. Additionally, […]
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Connected consumers expect brands to respond to queries in an agile manner, with greater emphasis on quicker resolution. Close to 40% […]
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Online reputation management is an essential component of brand management and ensuring that customers are engaged positively with across […]
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Manage your online reputation during covid-19. Fake News contributes to a considerable loss of reputation, couple that with social media.
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