New Jargon In CX Town, AI Agent!
In this blog, we explore the difference between a chatbot and an AI Agent, and why business need the latter.
Read More →In this blog, we explore the difference between a chatbot and an AI Agent, and why business need the latter.
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The single most crucial investment a company can make is to increase client advocacy, which includes creating incentive programmes […]
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What does a customer satisfaction survey mean? Customer satisfaction surveys are designed to determine how your consumers feel about […]
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An engaging user onboarding experience is the first step in establishing a long-term connection with customers. It allows your […]
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Businesses no longer have total control over public information about their brand. People can connect with your brand in […]
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Listening to social media is a quick way to get into the world’s greatest database of consumer knowledge. You […]
Read More →While a Google My Business (GMB) account is primarily a free business listing, one can get a host of […]
Read More →Marketing for any brand today has become all about staying relevant and updated, which means that you have to […]
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The 21st Century is upon us and there was a pretence revolving around bots taking over the world. This […]
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Online reputation management is an essential component of brand management and ensuring that customers are engaged positively with across […]
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